What do I do? All went ok till the very end, it advised me that my application was refused, no explanation. I get 'Code PQ - 503' when submitting my form. Update ArriveCAN to the latest version on PlayStore. quarantine/isolation requirements will end for all travellers entering Canada Finally got a confirmation that data was received, but upon arrival at the border, it did not record my wife's info. In June, some mayors and businesses in communities along the Canada-U.S. border began calling on the federal government to end the ArriveCANapp, saying it was discouraging Americans from visiting and shopping in Canada. ArriveCan - Canada Forum - Tripadvisor I assume no liability for how the information on this channel is used or interpreted and hence take no responsibility for any decisions that is made with regards to your application based on the information shared on this channel. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Canadian travellers who have been told they must quarantine after a trip across the border say the app is unreliable and awkward to navigate. That won't make a difference for Tom Appleton from Oakville, Ont., who said he won't be using it again once it's made optional. It doesnt matter if I start with an alpha or numeric character; I get the error as soon as the first character is entered. Cannot enter new password. Don't confuse the ArriveCan requirements with Princess's covid test requirements. It is actually for the return. Later in July, the government said a glitch in the app incorrectly told travellers to quarantine whenthey didn't have to. We have over 1,000,000 users and companies will listen to us. Please wait." I tried to reset but it doesn't work. thanks for the help. Once for entry into Canada (yes absolutely) and once for getting on the ship? Keep getting code PF400. Further, individuals must be prepared to show their "ArriveCAN receipt" upon arrival and seeking entry to Canada. Yes, we do have correct email info entered. Telling us that we should quarantine for 14 days when all of us are fully vaccinated. Please advise. You are correct; test is only needed to board the cruise. The officialspoke to CBC on condition of anonymityas they were not authorized to speak publicly on the matter. whether by land, air or sea. I managed to activate a type-in option, but the same thing happened. Each member and affiliate is an autonomous and independent entity. this app still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. What is so difficult to understand about that? Please advice me how to proceed. Any assistance would be appreciated. Last night I was coming back to Canada and I could not submit my info on Arrivecan. ET on statutory holidays): See you soon halifax, My arrivecan app is stuck on 80% is not saving my information. I am the one with the account and added my husband as another traveler. All to no avail. By Thomas Mahlon McCormack 7 months ago, App locks up when asked for "Date of Arrival", I am flying into Vancouver, Canada from the USA on September 19, 2022. Note: I got both (Code PF - The request timed out.) Comment dois-je procder? But in the meantime my app is not working, any way to fix that ? The ArriveCan website wasnt as clear as you are and so Im happy to have it spelled out. Traveling on the 2nd August what can I do? ArriveCAN now includes the new, optional Advance CBSA Declaration feature for travellers arriving at selected Canadian airports. Forgot password, so prompted to change it. I have trouble submitting the form (code 5 - 503). needs to scrap it NOW!!! What are my next steps. There are other ways of doing it." The government launched ArriveCANin April 2020with the stated purpose of using it as a communication and screening tool to ensure travellers arriving in Canadacomplied with pandemic border measures. Thanks - Submission unsuccessful. Well be doing those Saturday morning with telehealth monitoring. ArriveCAN Submission Failed : r/CoronavirusCanada - Reddit Krista Schofer It also cuts into your freedom of movement by restricting you to one border crossing designated on the form. If your up-to-date ArriveCAN app is crashing, try to use ArriveCAN after completing each of the following steps: Many Thanks. As of April 1, 2022: The COVID-19 pre-entry testing requirement to Canada was removed. Thanks/Gran. A senior government source told CBC News earlier this week that Prime Minister Justin Trudeau has signed off on a decision to end pandemic border measures and to make the use of the ArriveCAN app. Travellers to Canada arriving by air are now required to submit certain information through the ArriveCAN app. Box 500 Station A Toronto, ON Canada, M5W 1E6. I completed all details on the app numerous times & I says I have to wait after I uploaded my vaccine info. Again, got ArriveCAN "Mobile Data" "Allow Background Data Usage". The purpose of ArriveCan is to confirm vaccination status. ArriveCAN Status Published by Canada Border Services Agency on 2023-01-31 Notice: Starting October 1, 2022, all COVID-19 border requirements, including vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea. For more information, please see our I have filled out all of the required information, but when I hit "submit" I get the "Submission Failed" code PF-200. Nothing to click on to move forward, back, start over, or exit. Only thing that worked was doing this on a different phone WITH A UK SIM, rather than a Canadian Sim, When asked to select time of arrival it would not let me do this and kept selecting a different time. OK, talk me through it, I'm obviously missing something. How are you entering into Canada: Entry by marine. The submission made for boarding is used. Are you having issues? ArriveCAN is crashing. ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in . When you make the new submission it will throw out the old one. vaccination, mandatory use of ArriveCAN, and any testing and After Greenland, we re-entered Canada with a stop in St. John's, but we were not required to do ArriveCan a second time. I have been following and trying to digest ArriveCan. Make sense? ArriveCAN is not providing additional detail, just advance notice of travel. Thank you, Hi, Can submit final form, Ned to change my password and have not received code after asking for resend at least dozen times. PM agrees to lift pandemic border measures, source says, Poilievre's rise leading to talk of easing border restrictions, Tory MPs say, The end of random border testing can't come soon enough for many travellers, Meet the librarian in rural Vermont helping stranded travellers with the ArriveCAN app, calling on the federal government to end the ArriveCANapp, glitch in the app incorrectly told travellers to quarantine, promised to scrap the app entirely during his victory speech, Conservative MPsargued Poilievre'sgrowing popularity, CBC's Journalistic Standards and Practices. Getting following error : No email. Just get rid of this useless reporting requirememt. No problem. You can also view your E-Receipt in the ArriveCAN mobile app or by signing in online." The customs declaration is likewise Your Canada Border Services Agency Declaration details. Something's broken on your end. Checked and double checked and all is correct tried uninstalling and reinstalling still no progress. Have been trying all day. Date and time of submission (UTC): Sat Jul 02 01:09:36 UTC . Pressed reset Password and no messages received. While logic might suggest that you wouldn't need an ArriveCAN submission for a cruise that departs Canada and terminates in the US, the government requirement is that you must make an ArriveCAN submission for any cruise that arrives or departs Canada. They must call 1-833-641-0343 each day during their 14-day quarantine, unless exempt from this requirement. Create your ArriveCAN account and traveller profile - Canada.ca The first time it completed at the end and stopped at 80% and froze. The app says passport registered and vaccinations yes. 2 days for rapid antigen test. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. I'm not clear on this itinerary. I completed Arrive Can yesterday and was supposed to go home by 1:00 pm. We are from Nova Scotia, live in the U.S. and have waited 2 years to go to our cottage in Nova Scotia. What if we get to the airport without a successful submission ? Have tried twice. And did you used to have a Beeker (muppet) picture? Trying to create an account for 2 days. If you need legal advice make sure you contact a legal and licensed professional. All info with e mail We have had all of shots and are healthly .The arrivecan app. Trip in 2 days. I have tried to complete the sign up. Thank you Ms G and FouremcoFour, may I call you Four?, you are correct on my cruise info. Robert. It will have to be completed after using the submission used for your flight. This Clears both data and cache. Listed below are our top recommendations on how to get in contact with ArriveCAN. It usually gets to around 20%, then fails. Travellers wouldupload their contact information, travel information and a quarantine plan. I cannot understand why this problem happened. On android, goto "Settings" click ArriveCAN app. I correctly entered my email and password but App ArriveCan notified wrong sign in info or device not connected to internet. They said that the ArriveCAN app is having technical difficulties and to try to submit the info on the app at a later time. 72 hours before embarkation (noon) for PCR test. We dont need to go to Canada. Please help! My Arrive can app for some reason has started showing that I should be in quarantine, but the rest of my groups arrive can ard fine . Your Friday flight into Vancouver is your first entry into Canada, so that is your first ArriveCAN QR code. Generating error code PQ-503. To find out more about our Group, click here. The first part is for everyone coming into Canada by car, train, or plane. Now the app says "Loading. My biggest disappointment was when I finally had the Prinsendam booked and then they sold the ship! As travel started to reach pre-pandemic levels this summer, the ArriveCANapp began to face someheavyscrutiny. I have a submission problem with Code PQ-503. If one flys into Canada to take a cruise, an ArriveCAN submission must be made prior to entry. Get a free Virtual Credit Card to signup for Subscriptions. Suggestions???? is now frozen with the never ending blue circle and I have to go over to Buffalo to night please help to get this problem corrected asp. You will need to present proof at cruise check-in. Should I wait until Sept. Or is there some way to jump start this. Our cruise then left Canada and went up to Greenland. It did get up to 22% on at least one attempt. I tried to open the ArriveCAN App Email first then my Password. We live on the border and looked forwarded to traveling again in Quebec as we shopped there a lot at one time. PS: Getting far worse: after choosing a strong automatic password on my iPhone, the automatic fill in first replaces my email address with the confirmation number and then doesnt find my password because it looks for some Canadian website. "For those people who are comfortable and have found a way to use it, then maybe they can be in a separate [customs] line," she said. It is currently available to international air travellers who enter Canada at selected airports. The only hitch for cruisers who first need to enter Canada before boarding, is that the pre embarkation travel plan can only be submitted AFTER entering Canada. You will require one for the Seward to Vancouver trip. The ArriveCAN app is about to become optional. Will anyone use it? - CBC The system should have retained traveler information so you only have to select them and edit the name. The last problem may be an iOS problem but I am sure the app developers could have avoided that - like all the other app developers who managed to do so. Spouse and I are both Canadians flying from Toronto. The internet connection is fine, and everything else is working well. ArriveCAN didn't give me an A, I, or V despite uploading - Reddit