Customers with any queries in respect of the National Returns Centre Call us on 03457 950 950 By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So it is then passed on to the Functional cookies allow this Website to remember choices you make, e.g. Long story short, a package that I sent via Special Delivery, was sent to the NRC on 16th December. by LukasD 26 Jun 2017, 14:27, Post WebWhy isnt my reference number recognised by Track your item? Hi I was on holiday when my parcel was delivered on the 25th July I was away till 15th August my parcel was sent back she says she still hasn't received it back how long dose it normally take to get back to sender. Enable us to track and improve this Website by analysing visitor behaviour and results. It was sent first class signed for and the tracking details state it has been sent to the National Returns Centre. They'll open the mail and return it to you if your name and address is inside. Click & Crown Copyright Licensed under Open Government License. It was correctly addressed to my son, in the Netherlands. WebPlease enter your full/partial postcode to find your Parcelforce Worldwide depot and opening times. These cookies collect information about your browsing habits on this Website in order to make advertising both on this Website and other websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns. by TrueBlueTerrier 22 Dec 2020, 08:30, Post Its also recommended that you waterproof the address information by covering it with clear tape. By using this Website you agree to the use of cookies. Belfast East is the delivery office for the BT5 6QH area. However if you included a return address on the outside, or inside then the chances of items being returned increases (but is not guaranteed). Prince Archie's birthday party will be 'low-key' and hosted in the Sussexes' Santa Barbara home, according to reports. Cant find your address? Royal Mail tries very hard to ascertain the correct return it to the sender free of charge. Cookies are small text files stored by your device when you access most websites on the internet. Re: How to contact National Returns Centre. While there is a prohibited item list again, they apparently often make a goodwill gesture for no compensation items so its worth a try. You can My tracking message says it's been delivered but it hasn't been, Royal Mail for small and medium sized businesses, Royal Mail for large businesses and public sector. You will be redirected to new URL. by Subman 30 Dec 2020, 17:18, Powered by phpBB Forum Software phpBB Limited, I've just found out my parcel of Christmas presents that I sent to my son in Australia is heading to the National Returns Centre. (Your password must have 8 characters or more and contain at least one letter and one number with no spaces.). The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide . This secretive depot Please enter your reference in 1 of the 2 fields below. I've also tried emailing: I sent a package and it was not picked up, and now it's at the national return center, how could I collect it personally. supports HTML5 Last year it processed 19.6million letters and parcels. However, now that the government has sold some of its shares Mail If your return address is somewhere inside then I would expect to get it back in a couple of months. A Aberdeen Aldershot B Basingstoke Belfast Birmingham Bristol C Cambridge Carlisle Cleveland Cornwall Coventry D Deeside E Edinburgh Exeter G Gatwick Glasgow Gloucester H Hatfield Hereford I Inverness Ipswich L Leeds Leicester Lincoln Liverpool I've had a (untracked) parcel go missing on its way to Italy, sent 3 weeks ago via International Standard, and I need to check with the National Returns Center to see if they have it, but I can't find any way to contact them. For Security purposes we require the person who applied for the Redirection to contact us. Run by Volunteers and powered by Alaveteli. WebKnow all about Royal Mail, National Return Letter Centre, Po Box 557, Belfast, BT1 1XS. Cookies help us improve your Royal Mail online experience. If you havent got one already, you can set one up as part of your application. This means were holding an item of mail for you at your local Customer Service Point. This should be 2 sets of 6 digits separated by '-', for example '210101-123456', Please refer to any previous contact from us for your unique reference. If you're the recipie respectively. Identify you as having consented to use of cookies by this Website, Remember settings you've applied (such as layout, text size, preferences and colours), Remember selections you have made (such as search functions and results, and goods and services), Apply customised content segments to individual users, Apply users' individual service specifications (such as usage or credit allowance), Share information with partners to provide a service on our website. What happens when my Redirection runs out? This website uses the following targeting/advertising cookies: You can also manage many organisations cookies used for online advertising at. From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see NEW STARTERS/LOOKING TO WORK FOR ROYAL MAIL, THE PATHWAY TO CHANGE - REVISION ACITIVITY, THE PATHWAY TO CHANGE - REVISION ACITIVITY, HELP: Parcel sent to Belfast National Return Centre, Re: HELP: Parcel sent to Belfast National Return Centre. Persistent cookies - these are stored in the longer term on your computer. You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". Contact Us - Royal Mail Please note that certain cookies may be set the moment you start visiting this Website. To view this video please enable JavaScript, and consider upgrading to a web Download a zip file of all correspondence. They only keep it for a month though as far as I know before it gets destroyed/taken home by someone. While the art of letter-writing is thriving, weve all had issues with messages getting lost along the way. You can submit a claim via their website within the below timescales: While its not clear exactly how much compensation you can receive through Parcelforce, delayed parcels can be eligible for a a whole or proportionate refund. (05798215). I'd happily buy my watch back from whoever has it but I have no contacts in Belfast to attempt the location Stuart Read. Any reliance you place on such information is We couldnt load the mail server logs for this message. address. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ukpostcodecheck_com-banner-1','ezslot_3',118,'0','0'])};__ez_fad_position('div-gpt-ad-ukpostcodecheck_com-banner-1-0'); If you are travelling you might want to know distance to/from this address. What happens to lost letters and packages in the UK? I have been informed by the local post office delivery centre that my lost parcel is likely to have gone to the National Returns Centre in Belfast. You can Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. A friend found a postal address for the Centre, and i am going to contact by post - tracked! by Janewhelan 22 Dec 2020, 11:55, Post WebWhat can you do. You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". If your parcel contained any of the below, its not possible to claim for damage: Still think youre due compensation? Is there a possibility to recover my parcel from the Centre? video. RR230029825PL his item has been received at LANGLEY HWDC, United Kingdom. However, the reality seems to be much more mundane, with representatives from the Northern Irish warehouse saying that its rare that valuable items end up in storage. address. number obliged to respond to requests for information under the terms of the Act. Dead letter mail There could be a number of reasons for this. If you've applied for a redirection Any request to cancel or change a redirection must made by the person who submitted the application. Belfast South and Central is the delivery office for the BT1 1AA area. For parcels sent by Hermes, its worth checking the items are not listed in their no compensation document before lodging a complaint. The first point of call for anyone with any query about their mail should be the Royal Mail customer service team. They can be contacted via our website: www.royalmail.com, via Twitter: @RoyalMail or by telephone: 03457 740 740. This Website use strictly necessary cookies to: Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. I have been told by AnPost and ParcelForce that Royal mail will be moving the parcel from the latest news, feel-good stories, analysis and more, Graeme Souness in tears as he announces he is leaving Sky Sports after 15 years as studio pundit, Mrs Doubtfire star Matthew Lawrence was fired from agency after refusing to strip for a director, Bruno Fernandes still hurting from FA Cup semi-final injury but ready to play through the pain barrier for Man Utd, Chelsea open talks to sign Andre Onana with Inter Milan keen to sign two Blues stars as part of deal, Brilliantly cringe moment TikTokers approach stranger asking if he wants to date them before realising hes actor Thomas Brodie-Sangster, UK postal service has been under strain during the pandemic, While the art of letter-writing is thriving, wonder whether there are lost love letters, head to the Royal Mail Claims Centre website, Hundreds of lost Royal Mail and Hermes parcels are being auctioned off on eBay, PrettyLittleThing denies claims fleas arrived in customer packages, Do not sell or share my personal information, It was posted to somewhere outside the UK, It was posted by special delivery and it had to be redirected. services through our wholly owned subsidiary Did you have any luck? by qanary123 04 Jan 2016, 21:12, Post How to contact National Returns Centre? If you fill in the P58 and provide a good description then you are likely to get it back, though it will take a few months. I have been told by AnPost and ParcelForce that Royal mail will be moving the parcel from the moment it gets off the plane and through customs which then goes back to parcelforce. WebDead letter mail or undeliverable mail is mail that cannot be delivered to the addressee or returned to the sender. Cookies are small text files stored by your device when you access most websites on the internet. Or, find out more about cookies. Belfast City Need contact info for National Return Centre. : r/northernireland This is a crazy situationand costly. Implications on mail after the UK's exit from the EU. WebWhat happens to undelivered mail after the RM National Returns Centre in Belfast I'm guessing they end up with a lot of stuff that has value and I hope it doesn't just get binned. Belfast National Cookies are small text files stored by your device when you access most websites on the internet. I posted a parcel a few weeks ago and the recipient did not receive a card to say delivery had been attempted. Any information would be really useful. The return to meclear post code and number. Copyrights 2017 - www.ukpostcodecheck.com. If you haven't put your address on the outside, we'll send mail to the National Returned Letter Centre (or to Portsmouth for Special Delivery mail and packets, and to Belfast for letters). They are normally used to make sure the site remembers your preferences. Cookie Notice Please be aware that we can't change the date if the redirection has already started. Hi Roxanne. If your redirection has been in place for some time and you're no longer receiving redirected mail this could be because everyone's using your new address now. Both the sender and the receiver can request compensation for a lost item, but the postage company prefers the person who shipped the item to report damage issues. If it has been more than 3 weeks, complete a P58inland form and it will probably get back to you. Implications on mail after the UK's exit from the EU. They collect information about how this Website is used, e.g. What a pompous and useless answer from Royal Mail!! WebAnyone had any luck with Royal Mail's return centre? We're sorry that your property has been damaged as a result of a Royal Mail vehicle, property or employee. WebTo help improve our services, support our colleagues and share your experiences in branch, please leave feedback. by Snaggletooth 05 Jan 2016, 08:55, Post Belfast National Business customers should visit their Business Help Centre. These cookies allow this Website to provide services at the request of users. Find property prices, census data, property price trends, nearby schools, hospitals etc. However If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Prohibited and restricted items - advice for personal customers. I'm guessing they end up with a lot of stuff that has value and I hope it doesn't just get binned. While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. The full list can be found in their Claims Policy guide. Its important to begin the claims process by contacting the companys Customer Services team, rather than via the Claims portal directly. I have also been informed that I cannot ask for the parcel to be returned to me but the sender has to do this.